Making sure that health care is not lost in translation
Monash Health presents an integrity award to its team of Greek interpreters
With Greeks in Australia dating back to the late 19th century - and with the new wave of migrants being very fluent English speakers - one would argue about the need for Greek interpreters in Melbourne today. Yet, one visit to the hospitals of the city would be enough to demonstrate the significance of interpreters when it comes to people getting the health care that they need. Particularly at the Monash Health hospitals (in Clayton, Moorabin, Dandenong, Casey, Cranbourne, and Kingston), dozens of Greek Australians flock to the clinics for their health management. In the majority are people of a certain age who arrived in Australia during the mass migration of the '50s and '60s.
They are not confident that their basic grasp of English is adequate to get them through an appointment with a clinician, let alone a meeting about critical health conditions. Hence the significance of the Greek interpreter team, which was selected for the Monash Health Quarterly's iCare Award.
Serving as a recognition of hospital employees' commitment to the Monash Health iCare values of integrity, compassion, accountability, respect, and excellence, the award is part of a recognition program that further encourages the staff to pursue excellence. The Greek interpreter team is an integral part of Monash Health's Language Services, available to the thousands of patients, originating from 180 countries, cared for by the 1400 staff of Monash Health.
"What we do with our work is to point out that the language and culture of non-English speakers should not be an obstacle to their daily lives, but, on the contrary, should be considered an asset", said Anthony Paschos, core member of the Greek interpreters team, and an active member in the Greek community. "In our day, the culture of profit has been prevailing, but such honorary distinctions cannot be assessed with dollars and cents. It's a matter of ethics and honourable service, which cannot be bought or sold". Along with Dimitri Matheas and Theodora Lakoumenta, Mr Paschos was presented the award by Monash Health CEO, Andrew Stripp. "I would like to personally thank you for your contribution to Monash Health", he stated in his written address. "It is the effort of you and your colleagues that make us a great health service".
For his part, interpreter and journalist Dimitris Matheas wanted to "share this honour with the Greeks who come to the hospital to be treated", as well as with the broader Greek community.
"It is a double honour, to be able to assist first-generation Greeks - the pioneers and veterans of hard labour - who are now facing various health issues. Our team works in a harmonious and professional team environment, and we cannot stress enough the importance of the support we receive from the director of the Language Services, Mili Plesic", he added.
- Register Now
- Fig & Walnut
- Tensions continue to escalate between Athens and Ankara
- Lonsdale St Fest cements itself as a celebration for the whole city
- Glykeria: Straight from the heart
- Beating the odds of a silent killer
- Taxithi nominated for two Green Room Awards
- As Sydney sizzles, a hot line-up is expected for Sydney's Greek Fest
- 'Help a Dane' campaign in Greek goes viral
- Vassy tops Rihanna and Sia on US Billboard charts
- When facing diabetes, do it like the 'Healthy Greek Migrant'
- Tsim Booky speaks to Neos Kosmos
- In memory of 16-month-old Nikki Adipas
- 'The New York Times' picks Greece, Australia and Cyprus among best places to visit in 2017
- James Penlidis has the answer: Go naked!
- 138 violations of Greek airspace by Turkish aircraft
- Bougias of Bourke Street
- WWII Bomb forces people to evacuate Thessaloniki
- Is your Greek property on forestland?
- When Melbourne went blue and white
- Is he one of us?
Greek Australian artist Theo Mantalvanos has posthumously printed etchings by Sir Arthur Streeton on display at the Queenscliff Gallery & Workshop.
More than 50,000 people to leave their homes on Sunday, during detonation
Tickets for the Brazil-Socceroos match are due to go on sale on 3 March.
Denmark's message to Greece: 'Show us how to be more like you!'
The Cycladic island was named the 'most stylish and Instagrammable' destination to visit in the New Year.
After two amateur footballers' lives were saved by defibrillators, Andy Paschalidis is imploring footballers around the country to be vigilant about their health.
Mercan Dede, Archie Roach and Cretan Lyra master Ross Daly headline 'Bohemia' at Collingwood Town Hall.
The inaugural Womens Community Shield will be contested at Olympic Village on Sunday.
Reflecting on 60 years since that first edition in 1957.
South Melbourne has announced several measures which it believes are a positive outcome of its One Club policy.
Three hundred people gathered under the Acropolis on Monday to swear an oath to the gods of Olympus.
My big fat Greek week.
Is your family Greek and passionate about cooking? You could be Australia's next kitchen star.
Could this be the last bailout program Greece will have to implement? Klaus Regling seems to think so.
Greek Australian photographer wins building development argument with his neighbours by baring it all.
Before hitting the stage of the Lonsdale St Festival, one of Greece's finest, most beloved voices shares her insights on the crisis and remembers her first visit to Australia.
Cris Ivanidis, director and audiologist at Active Audiology, says the process of getting the best hearing aid is going to be different for each person.
Archaeologists dubbed it '7,000-year-old enigma' as they don't know its provenance and can't explain its irregular size and matter.